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With the adverse weather conditions hitting the region overnight, and expecting to continue into the next two days, we are reminding people to be responsible when contacting us.
Chief Inspector Rachael Glendenning from our Force Contact Centre (FCC) said: “When severe weather hits there are additional pressures on the emergency services, so it is important to ensure that you use the emergency 999 number and 101 non-emergency number responsibly.
“When snow came our way in December last year, we received more than 450 extra calls in to our control room one day and not all of them were relevant.
“Using 999 or 101 for something that is not a policing matter ties up our call handlers, and may delay getting help to those who are in real need of police assistance.
“There are other agencies and organisations that you should go to for travel advice such as Highways England for the latest information on gritting and travel disruption.”
Always dial 999 if:
When there is no immediate threat to life or property please make use of our online reporting tool.”
Examples of when you should contact us online, or call 101 include:
To stay safe during the extreme weather we’re issuing the following advice: