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Due to unprecedented demand and unforeseen staffing issues, people calling 101 are experiencing longer waiting times than normal. Please report non-emergencies to us via our webchat and online reporting tool, but always call 999 in an emergency.
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Find out how to report someone missing and what happens
Find out what you can do if someone goes missing
We can offer tips and advice for caring for someone with dementia
The Herbert Protocol is designed to prevent people with dementia going missing