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Contacting us

Due to unprecedented demand and unforeseen staffing issues, people calling 101 are experiencing longer waiting times than normal. Please report non-emergencies to us via our webchat and online reporting tool, but always call 999 in an emergency.

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REPORT CRIME ONLINEEMERGENCY CALL 999
REPORT CRIME ONLINEEMERGENCY CALL 999

Using public transport

Public transport can be a great way of travelling but we'd like to share a few tips so that you stay safe.

On buses, it’s a good idea to avoid isolated stops and try to use the lower deck of the bus. If the bus is empty, sit near the driver if possible.

On a train or tube, always attempt to sit in a carriage which is busy and stops near to your destination. If you’re arriving at your destination when it’s dark, try to arrange to be met by someone you know and always use main escalators and walkways.

We also advise that you plan your journey, carry a personal alarm, cover up any expensive looking jewellery and keep your bag close to you with the opening facing inwards.

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