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Contacting us

Due to unprecedented demand and unforeseen staffing issues, people calling 101 are experiencing longer waiting times than normal. Please report non-emergencies to us via our webchat and online reporting tool, but always call 999 in an emergency.

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REPORT CRIME ONLINEEMERGENCY CALL 999
REPORT CRIME ONLINEEMERGENCY CALL 999

Social media and email hacking

Social media and email account hacking can happen to any type of business or personal online account.

Hacking of an email or social media account is when an offender makes unauthorised modification of its contents, regardless of whether they have lawful or unlawful access to the computer used to commit the offence.

A hacking offence of this nature can happen on any type of internet enabled device, including mobiles, tablets, laptops, desktops and games consoles.

If spam emails have been sent to your contacts, it will likely result in a virus and the email account is most likely under the control of a botnet.

A botnet is a network of robotic software that can run without the need for human input. The most common type of spam message informs readers that the person (owner of the email or social media account) is lost or hurt abroad and needs immediate financial help.

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