Are you satisfied?

Victims of crime are surveyed to find out the level of satisfaction that they feel about the service received from the police. This surveying is carried out on behalf of the force by a specialist survey company. This provides us with valuable information to help us improve our service to victims.

 

We are working hard to improve victim satisfaction and improvements have been made, but we are not complacent. Led by senior officers, we are currently looking at ways to improve our service by seeking additional feedback from victims of crime and  looking at methods used by the top performing forces nationally to improve victim satisfaction. 

“I was in shock, but they reassured me and were very compassionate and put me at ease.”