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Report Fraud to Action Fraud

Sometimes people choose not to report fraud because they are embarrassed that they fell for a scam, but fraudsters rely on silence.  If we talk we can beat it!


Remember that fraud is a crime and that fraudsters will constantly reinvent themselves to find new ways of tricking people. Anyone could be a victim.

Some people also think that fraud is a victimless crime, or that it’s not as serious as other crimes. This is not true. Fraudsters are often part of serious organised criminal gangs, who use the money to fund other crimes such as human trafficking, illegal firearms trade and terrorism.


What to do if You have been a victim of fraud

Action Fraud National Launch

If you have been a victim of fraud you need to report it to Action Fraud – a national centre that provides a single point of contact for reporting and advice.


Launched by the National Fraud Authority, Action Fraud provides a clear signpost for reporting all types of fraud, including identity theft, investment, credit card and consumer fraud.


Whether an individual or a business you can can report fraud 24 hours a day, seven days a week through the website or by calling 0300 123 2040. Specialist fraud advisers are available Monday to Friday 8am to 9pm, Saturday and Sunday 9am to 5pm. Calls are charged at the standard rate.


The form takes around 20 minutes to fill in and once started it will need to be completed in one session, so you need to ensure you have all the relevant information to hand.


You’ll be given a crime reference number and your case will be referred onto the relevant police force.


Top Five Tips to Prevent Fraud

1. Do not give any personal information (name, address, bank details, email or phone number) to organisations or people before verifying their credentials.


2. Many frauds start with an email. Remember that banks and financial institutions will not send you an email asking you to click on a link and confirm your bank details. Always question whether an email could be bogus.


3. Destroy and preferably shred receipts with your card details on and post with your name and address on. Identity fraudsters don’t need much information in order to be able to clone your identity.


4. If you have been a victim of fraud, be aware of fraud recovery fraud. This is when fraudsters pretend to be a lawyer or a law enforcement officer and tell you they can help you recover the money you’ve already lost.


5. To report fraud or if you need advice, visit Action Fraud’s website.



  • Don’t let fraudsters get away with it. Even if you don’t lose money, it is important that you report it to Action Fraud – Your information can help to root out fraudsters and prevent future attacks
  • Every police force is changing to use Action Fraud as their fraud and internet crime reporting service – helping free up police resources to focus on investigations with viable lines of enquiry
  • This central collection of crime reports enables seemingly unrelated incidents from around the country to be linked through analysis, helping identify networks of criminals
  • The Action Fraud website, Facebook and Twitter pages are a useful source of up-to-date information and advice on the latest scams


Top Four Reported Frauds

  • Advance fee frauds
  • Banking and credit industry fraud
  • Online shopping and auctions
  • Computer software service fraud


Visit Action Fraud’s website for further advice and information.