Our non-emergency number is 01234 841212 in case of emergency, use 999

Your Voice Counts

We are committed to listening to what you have to say and in order to help us improve the service we provide we want to know your views. We will publicise widely a range of ways to obtain your feedback and we will also publish regular updates about what is being done to improve services.

 

Appreciation

Customer service is at the heart of everything we do to serve you, the public. If you have received a good service from Bedfordshire Police, or if we have exceeded your expectations, we would like you to tell us about it.

  • Write to us at Your Voice Counts, Customer Services, Luton Police Station, Buxton Road, Luton, Beds LU1 1SD 
  • Use our online form

Complaints

Equally if you are not happy with the service you have received or if we have failed to meet your expectations we would also like you to tell us about it so that we can address your concerns and help improve our service to others.

You can tell us about the service you have received by any of the following ways:

 

  • Write to us at Your Voice Counts, Customer Services, Luton Police Station, Buxton Road, Luton, Beds LU1 1SD 
  • Use our online form

If your concern highlighting your unhappiness with our service is passed to PSD from Customer Services, what will happen next?.

 

Also see: